Guide to AT&T Refurbished Phones

Most of the time, when you think of flagship phones, the latest and greatest is what comes to mind. However, that doesn't mean you can't get a high-quality device by going the refurbished phone route. You can get a flagship phone for a fraction of the cost by opting for a certified pre-owned device. It's a practical way to enjoy advanced features and functionality without breaking the bank.

The best part is that a certified device is just as reliable as a new phone and comes with a return policy. It may seem too good to be true at first, but it isn't. Reputable retailers give you graded options: A, B, and C. We'll go into more detail about that in the sections below.

In this article, learn about what to look for in a refurbished device, the quality standards of AT&T's certified restored phones, where to buy, and the return policy. You’ll also see how the Phonecheck certified history report builds trust between sellers and buyers of used phones.

A reasonably priced history report from phonecheck.com is a good way to avoid the costs associated with hidden problems.

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Used vs. refurbished: what you need to know

There are a few differences between refurbished and used phones to know about. It's common for people to trade in used mobile devices for the latest model or return them to the manufacturer. A cellphone of this kind undergoes rigorous testing and restoration, improving functionality and reliability. This process corrects technical flaws by replacing specific parts to make them as good as new. Reputable retailers offer a return policy because of this.

On the other hand, uncertified used devices don't come with any guarantees because there's no testing or part replacement. Private sellers and businesses typically offer such devices. So, you have no idea of the phone’s condition. You'll have to trust what the seller tells you, and there might be no money-back guarantee. This type of pre-owned device may have degraded battery life, issues with the charger, or connectivity problems.

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What to check for when buying a refurbished phone

If you're looking for a good deal on a refurbished phone, there are a few things to look for. It's super-important to make sure that the device is reliable and of good quality. You need assurances from the retailer or manufacturer through a return policy or warranty. And remember to read the device description carefully and check carrier compatibility.

Here's what you should keep in mind.

• Check the phone's condition. A quality, refurbished cellphone comes with parts in good working order. So, it's important to go for a graded restored device. According to its grade, you can tell how the device is doing based on tests conducted on the battery, operating system (OS), and other vital hardware or software components. Grade A phones are typically in superb condition, while grade B devices may have some scratches. Although grade C devices can still work fine, they may come with a few dents. These grades also determine a refurbished phone's price.
• Buy from reputable retailers. The kind of deal you get depends on where you buy. Top retailers like Amazon and Best Buy give you peace of mind knowing that you benefit from a warranty and return policy. You can also be certain that you're getting an unlocked, authentic device that has undergone a professional data wipe to remove the previous owner's personal data.
• Check the warranty. Before buying, read the fine print to see what you get in terms of the warranty. Retailers typically offer a year warranty so that you can rest easy.

If you want to be sure about the status of a device, get Phonecheck's complete device history report today.

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Are AT&T certified restored phones good? 

AT&T offers certified phones that are as good as new. All refurbished devices go through rigorous testing and part replacement to get certified. So, there's no way you'll get a phone with a bad battery or other critical hardware or software components.

Another good thing about these offers is that you get cellphones with original accessories and packaging. AT&T follows the same refurbishment standards as manufacturers like Apple and Samsung.

Here's what to expect from AT&T refurbished phones.

• The charger works normally.
• All ports, including the memory card slot, are in good working order.
• The battery charges up, and the charge indicator works.
• All connectivity features, including WiFi and mobile data, work.
• The software is up to date.
• Bluetooth, microphones, and speakers are in good condition
• You can expect the keyboard or touchscreen and the power and volume buttons to work.
• Display pixels work as desired, allowing you to view quality images.

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Where can you buy AT&T refurbished phones?

Where you buy a restored device makes a huge difference in the type of deal and quality you can expect. The good thing is that there are several reputable retailers available. It's easier to score fantastic deals on flagship models from retailers and network carriers like AT&T, eBay, Amazon, T-Mobile, Walmart, Verizon, and Best Buy.

• Amazon. As the market for refurbished phones has grown significantly, Amazon has recently started selling more of these phones. So, it's no surprise that many people are taking advantage of these deals to save money without compromising device quality and reliability.
• Best Buy. Here's another good source of refurbished devices. You can get certified cellphones for bargain prices. What's great about this retailer is that you're more likely to find the right phone at a store near you. And the device can get shipped too. Restored phones from Best Buy are fully functional with just a little bit of cosmetic flaws.
• eBay. This platform runs a certified refurbished program to help you identify high-quality restored devices sold by independent sellers. That way, you don't risk buying uncertified phones that won't work as promised. Phones listed as "certified refurbished" have undergone testing and refurbishment by the manufacturer or a vendor approved by the manufacturer. So, you don't have to take the seller's word for it.
• Walmart. As one of the largest retail chain stores, Walmart provides a convenient way to find the right refurbished device. The retailer stocks a wide selection of options, including iPhone XR, iPhone 11 Pro, iPhone 7, iPhone 8 Plus, iPhone SE, and Samsung Galaxy devices. These cellphones come with a 90-day minimum warranty.

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Best AT&T refurbished phones available

It's no secret that AT&T has some good deals worth considering. The wide selection of devices on offer include Samsung Galaxy A32 5G, Google Pixel 6, iPhone 13 Pro, Galaxy S20, Apple iPhone X, Samsung Galaxy S22+, and Apple iPhone 13.

Let's take a closer look at some of them.

• Samsung Galaxy A32 5G. This device comes with optimal battery life and an attractive design. If you're looking for an affordable Android device, you'll find the A32 5G suitable for your needs. It retails between $200 and $280. It's available in space gray, giving it a glossy appeal. You're sure to like its well-protected Gorilla Glass 5 display and Samsung's One UI 3.1 skin. Samsung offers four security updates for this model. The manufacturer included an impressive 5,000mAh battery to keep you powered up for longer. A 13-megapixel selfie lens will come in handy if you love taking selfies.
• Apple iPhone 13. This device offers good battery life, superb OS performance, and premium camera quality. On the other hand, the display is brighter and has a compelling cinematic video mode to capture amazing footage. Apple improved the design and several features of this model. Take, for example, the larger battery and vivid display. Its 5G-ready A15 Bionic chip makes the device more powerful than competing Motorola and Samsung phones. You can get your hands on a refurbished iPhone for prices ranging between $799.99 and $950.00.
• Google Pixel 6. With an advanced camera, unique design, and all-day battery life, the Pixel 6 is an impressive mid-range device. Fast performance is another key feature that's hard to ignore. Besides capturing high-quality images, it lets you edit them using smart photo editing features. The device comes with 128 GB of internal storage space, providing adequate room for your images, videos, and other user content. A 4,614 mAh battery powers the Pixel 6, and the phone retails at $599.00 and above.
• Samsung Galaxy S22+. This phone offers a slim, attractive design combined with top-notch connectivity and performance. These attributes help make the Galaxy S22+ the flagship Android device to beat. It also boasts a stunning display, top-of-the-range cameras, and feature-packed software for a superb user experience. This model is larger than its predecessor, the S22, giving it a larger screen and battery. So, you can have a better view of your content and stay powered up for longer. It's possible to get this device from AT&T and mobile phone retailers starting at $999.00.

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AT&T refurbished phones return policy

Whether you purchase a refurbished phone from AT&T in-store or online, it's a returnable item. Although restored phones get tested, repaired, and certified, you still benefit from AT&T's return policy if the product isn't exactly what you were hoping for.

However, refurbished devices have a different return policy than new ones. A restored device must come back within 14 days, while some devices should return within 30 days. The mobile network provider provides a 90-day warranty on top of a 14-day no-risk return policy.

You can take advantage of the return policy in one of two ways: call AT&T or walk into one of their stores. Get in touch via phone if you purchased your cellphone through a non-AT&T store or online via the AT&T website. Customer service consultants will get the ball rolling for your return or exchange and give you a shipping label.

If you bought it at AT&T retail outlets, online, or used the AT&T Right To You delivery service, it's also possible to get a replacement phone in-store. The network provider doesn't charge a restocking fee if you bring back a device within 14 days of buying it online. If instead you ordered a restored cellphone online and collected it from AT&T retail outlets, it's important to take the device back to one of its stores. That way, you don't have to pay the restocking fee.

AT&T customer service consultants can help you kick-start the process by shipping back the device with a prepaid return shipping label. Make sure that you send back the item and accessories in the original packaging.

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Tips for buying a refurbished phone

If you're thinking about buying a restored cellphone, there are a few things you need to keep in mind to suit your budget and user experience requirements. AT&T and other retailers offer a wide range of mobile device models from which to choose. It's easier to get your hands on a Galaxy Note, Galaxy S10, iPad, iPhone 6, or Apple iPhone 12.

Now, we'll walk you through what you need to think about before buying a refurbished device.

Shop around for the best price 

With AT&T refurbished phones, it's easier to get your hands on a flagship device you always wanted without breaking the bank. Unlike new phones, restored ones cost a lot less.

Since there are many phones on the market, it's best to choose the one that fits your pocket without sacrificing specific features and perks. So, compare the available deals based on the price and features. You can save a lot of money and still get a certified device with the latest technology.

Review the return policy 

Another super-important factor is the return policy. Make sure the retailer accepts returns if the device isn't what you were expecting. You wouldn't want to get stuck with a phone that doesn't tick certain boxes. Thankfully, reputable retailers and network providers allow you to take back a device for a refund or exchange.

Read the fine print on the warranty 

Getting a device with a warranty is another smart move that protects you if there's something wrong with the cellphone. Some vendors offer a minimum 90-day warranty, while others offer a 12-month guarantee to protect you. So, always check before paying for a refurbished Android or iOS device.

Ask if the vendor uses a certification process 

It's no secret that mobile phone vendors aren't all the same. This is why it’s best to buy a restored device from reputable retailers. Not all retailers sell certified phones that have undergone professional refurbishment and testing. Leading vendors offer graded devices to help determine the quality level of a restored cellphone. That way, you don't stand the risk of buying a defective smartphone.

More specifically, you should request a Phonecheck Certified History Report. The report provides information on everything from the model and IMEI number to when it was originally sold. 

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Build trust between buyers and sellers with Phonecheck

Phonecheck's integrated phone diagnostics tool makes it easier to build trust between used phone buyers and sellers. When you get a cellphone with a Phonecheck Certified History Report, you rest easy knowing it's reliable. Before receiving a certificate, phones get tested thoroughly and faulty parts get removed. The only difference between new and certified pre-owned phones can be minor cosmetic flaws like scratches.

It's prudent to buy a restored mobile device with a Phonecheck Certified History Report. Get a mobile device history report by checking out Phonecheck's tool today.

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